Responsible Gaming
Gambling Should Be Entertainment
At Fair Go Casino, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should only be enjoyed with money you can afford to lose.
If you find yourself gambling more than intended or experiencing negative consequences, please seek help immediately. Support is available.
Age Verification
Fair Go Casino is strictly for individuals aged 18 years or older (or the legal gambling age in your Australian state or territory). By accessing our site, you confirm that you meet this legal requirement.
If you are under the legal age for gambling in Australia, please do not use this service.
Warning Signs of Problem Gambling
Please be aware of these warning signs that may indicate a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for bills, rent, or essential expenses
- Hiding your gambling activity from family, friends, or partners
- Gambling for longer periods than intended
- Neglecting work, school, family, or social commitments due to gambling
- Feeling anxious, irritable, or depressed when not gambling
- Borrowing money or going into debt to fund gambling
- Repeatedly trying and failing to stop or reduce gambling
- Using gambling to escape problems or relieve stress
- Lying about the extent of your gambling
If you recognize any of these signs in your own behaviour, please reach out for support.
Self-Help Tools & Responsible Gaming Features
Fair Go Casino provides the following tools to help you maintain control of your gambling:
- Deposit Limits: Set daily, weekly, or monthly deposit limits to control how much you spend
- Loss Limits: Set maximum loss limits to restrict losses over a set period
- Reality Checks: Receive reminders about how long you've been playing and how much you've wagered
- Time-Out: Take a break from gambling for a set period (days or weeks)
- Self-Exclusion: Permanently close your account and exclude yourself from Fair Go Casino for an extended period
Contact our customer support team to activate any of these responsible gaming features on your account.
Support Organizations & Resources
If you or someone you know is struggling with gambling, help is available. Please contact one of these trusted organizations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counselling and support for Australians affected by problem gambling
- Lifeline Australia: 13 11 14 — Crisis support and suicide prevention
United Kingdom
- GamCare: www.gamcare.org.uk — Free, confidential support for problem gambling
- GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Evidence-based resources and support
United States
- National Council on Problem Gambling: www.ncpgambling.org — 1-800-522-4700 — Free, confidential helpline available 24/7
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): www.bzga.de — German centre for health education with gambling support resources
If You Need Help
If you are experiencing problems with gambling, please seek help now. There is no shame in reaching out — professional support is available and can make a real difference.
Contact Gambling Help Online on 1800 858 858 (free call from anywhere in Australia) or visit www.gamblinghelponline.org.au for online counselling and support.
You can also request self-exclusion from Fair Go Casino at any time by contacting our customer support team.
Remember: Gambling should be fun. If it stops being fun, it's time to seek help.